Our 10 Step Carpet Cleaning Program:
Before your carpet is cleaned please remove breakables and items from tables and other furniture that will be moved by our crew. Remove all small items such as boxes, magazines, shoes, etc. in the areas to be cleaned. Also, arrange for pets and children to be away from the area where we are cleaning.
Step 1 - Pre-Inspection
Every great carpet cleaning experience starts with a proper pre-inspection. We will inspect your particular areas of concern as well as noting carpet construction and soiling conditions. We will also advise you of any possible permanent staining.
Step 2 - Commercial Pre-Vacuum
Your carpet will be thoroughly vacuumed with a special commercial Vacuum to remove bonded dry soil. Dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.
Step 3 - Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, beds and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.
Step 4 - Pre-Spray & Pre-Spot
All areas and spots are pretreated for more effective soil and spot removal.
Step 5 - Pre-Grooming/Agitation
Your carpet will be pre-groomed with a carpet groomer to further loosen traffic area soil and work in pre-spray.
Step 6 - Extract & Rinse
Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. We clean with water temperature between 212 °F - 220 °F.
Step 7 - Neutralize
Every carpet that we clean is pH balanced so that there is no sticky residue left behind. This treatment is used as a rinse or applied after the rinse depending on soiling condition. Improving air quality by removing pollens, dust mites, etc.
Step 8 - Post-Spot Treatment
If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Permanent stains identified by our service technician may not be removed. *Extra Charges may apply*
Step 9 - Speed Dry
High velocity air movers are placed on the carpet to speed dry carpet.
Step 10 - Post Inspection
Please walk through your home or business to inspect our work. Let us know that you are pleased by signing our service receipt.
How to care for your carpet:
When it comes to maintaining your carpet, one of the most critical areas of focus is the traffic areas. If ground in soil is not removed on a regular basis, the traffic areas will begin to wear excessively. The dirt is extremely abrasive against the fibers of the carpet as you walk back and forth on it. The second area of focus of course is spot removal. You must react to "danger" spots immediately. Red wine, red beverages, urine, blood, etc., can cause a permanent stain if not treated immediately.
Listed below are the steps that you must take to properly maintain your carpeting.
1. Vacuuming
Vacuum your carpet often. Once or twice a week as least. Vacuuming removes the abrasive soil that can cut and slice the fiber causing premature wear. Much of this soil is not visible to the eye. Vacuum before the carpet looks soiled. Remove any loose particles such as food, leaves, pieces of crayon, bugs, etc., as these items can cause a spot on the carpet.
2. Professional Cleaning
As a general rule, carpet cleaning by a professional, certified firm should take place every 6-12 months. For extremely heavy traffic areas, cleaning may be required more often. Proper, professional cleaning will not leave a sticky residue behind and can be done as many times per year as needed. Many stain resist warranties require professional cleaning every year. Professional cleaning removes the damaging soil in traffic areas that vacuuming has not been able to remove. Warning: Uninformed carpet cleaners will void your warranty. 2008 Uncertified firms will void Shaw and Mohawk Carpet Warranty.
After your carpet is cleaned …
1. Be careful walking from carpet to hard surfaces. Floors can be slippery.
2. Keep pets and children off of carpet for at least 3hours.
3. Remove blocks and tabs 24 hours after carpet is cleaned.
4. Vacuum carpet anytime after the first 24 hours.
Spotting Guide
Immediate spot removal is key to a clean carpet. Great care also must be taken in how spot cleaning is performed. When a carpet is new, or has sufficient protector on it, plain tap water will remove many spots. However, for those spots that will not come out with water, you must use a spot cleaner. Select a spot cleaner that is recommended by the carpet manufacturer or your trained, certified professional cleaner.
Most spot removers that are purchased over the counter leave too much soap residue and can cause yellowing. Avoid using foam carpet cleaners or any product that is not made specifically for carpet.
Apply spot cleaner sparingly to white terry cloth and gently massage spot causing it to transfer to the cloth. Never pour spot cleaner directly on carpet. If the product that you are using seems to cause the spot to resoil over a few weeks, discontinue use. If you have the Commcare Cleaning spotter use instructions on the bottle. For any spot that you are not able to remove, such as pet urine or feces, call us immediately!!